In the aftermath of a major cyberattack on Ukraine’s largest mobile operator, Kyivstar, CEO Oleksandr Komarov announced on Thursday in a news report that while major services could be restored by the end of this week, the complete reinstatement of all services might take several weeks.
Komarov conveyed his optimism, stating that the company aims to fully reinstate crucial services such as mobile internet, voice services, and SMS within the coming days.
However, he acknowledged that restoring all additional services might take several weeks, emphasizing the meticulous approach required in the recovery process.
“(To restore) all additional services, from my point of view, will probably take several weeks,” he said in televised comments.
Attributed to be linked with Russian military intelligence by Ukraine’s security service SBU, the hacker group Solntsepyok claimed responsibility for the Kyvistart cyberattack.
Komarov reassured customers that no sensitive data was compromised, dispelling concerns about the authenticity of screenshots circulated on Telegram, labeling them as fabricated.
Kyivstar Cyberattack: Proactive Measures and Progress Update
Kyivstar provided an update on the current status, stating that over 90% of mobile base stations are operational, voice services have been reinstated nationwide, and data connectivity on the fixed network is active.
Mobile data connectivity restoration has commenced, beginning with Ivano-Frankivsk in Western Ukraine, marking a pivotal step in the recovery process.
To manage network congestion, Kyivstar is gradually restoring additional services and ensuring stable operations. The company’s technical team is actively addressing customer concerns and providing real-time updates on social media channels.
While the full financial impact remains uncertain, Kyivstar assures customers that efforts are ongoing to resolve accessibility issues.
Appreciation for Support and Commitment to Resilience
VEON and Kyivstar express gratitude to Ukrainian law enforcement agencies, the Security Service of Ukraine, and government entities for their swift response to the Kyivstart cyberattack.
They also extend thanks to customers, corporate clients, partners, and industry colleagues for the support received through public and private channels.
Both companies reaffirm their commitment to keeping Ukraine connected and resilient in the face of such challenges.
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