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Home Firewall Daily

Estes Express Lines Continues to Serve Customers Despite Hacked IT Systems

Estes Express Lines, a US-based LTL carrier confirmed an attack on its IT systems. Read latest updates on Estes Express Cyberattack.

Ishita Tripathi by Ishita Tripathi
October 4, 2023
in Firewall Daily, Hacking News
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Estes Express Cyberattack
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The Estes Express Lines, an LTL carrier company from Virginia, US, confirmed a cyberattack targeting its IT systems on October 3, 2023.

Post the Estes Express Cyberattack, the company said that it is still operational and serving its customers.

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The Estes Express Cyberattack: What We Know

Extes Express Released a press note that read, “Yesterday, we shared a notice regarding an ongoing IT infrastructure outage and can confirm today that this outage appears to be the result of a cyberattack.”

Estes Express Cyberattack press note further stated that the company would continue to share updates as soon as it recovers from this cybersecurity incident.

Estes Express Cyberattack
The Estes Express Cyberattack Press Note Shared on X

“While we are unable to share specific details at this time, our terminals and drivers are effectively picking up and delivering freight while we work through this event. We’re working as quickly as possible to resolve this issue and to return to business as usual.”

“We are immensely grateful for the dedication and responsiveness of our more-than-22,000 employees and the way they’ve banded together to keep serving our customers and each other.”, said the Estes Express Cyberattack press note, thanking its employees.

“We also extend our appreciation to customers and vendors for their patience and support during a challenging time.”, said the Estes Express Cyberattack press note, further adding, “We will continue to share updates with you as we work through this incident.”

About Estes Express

With its headquarters in Richmond, Virginia, Estes Express Lines began as a small local carrier and grew to become a colossal giant with the most significant brand equity in the freight transport industry.

UPS now enjoys the pride of being the largest privately owned LTL carrier in America. By February 2022, it had employed nearly 20,000 workers and owned a significant fleet that constituted on average 6,700 tractors and 30,000 trailers.

Recent Trends

Despite its remarkable progress, the transport industry that Estes flourishes in is among the easiest targets of the modern-age cybercriminals hunting in the virtual world. Hackers have been out there for a long exploiting weaknesses in data security within the transportation sector.

According to a recent study conducted by a cybersecurity firm, the transport industry is among the top ten most affected industries with regard to data breaches globally.

Surprisingly, the records and data of almost two hundred and eighty transport companies worldwide have been breached at some point in their operational history.

Cyber threats in the present-day business environment are a serious issue. The 2023 Travelers Risk Index shows that cyber threats are among the major challenges that companies face at the present time.

The Travelers Risk Index- survey, conducted in a span of five years on different types of respondents – mostly from small, medium, and large-sized companies released some shocking statistics.

These statistics stated that 58% of the respondents are worried about cyber threats. Cyber threats are ranked third after only two other fears; Medical cost inflation which caused anxiety of 60% and general economic uncertainty which received 59%.

To a certain extent, this change towards faster digitization in the transportation industry brought both more efficiency and new opportunities while putting it at risk of never experiencing before Cyber Security threats.

Like many other companies involved in this area, Estes Express Lines struggles to navigate through this minefield, ongoing strengthening their online shields so that they might not only secure their own data but most importantly safeguard the confidence and privacy of valuable customers.

As the modern age fights to keep the king of data safe from harm, companies such as Estes are leading the battle, ensuring the integrity of their businesses and the privacy of their clients.

Media Disclaimer: This report is based on internal and external research obtained through various means. The information provided is for reference purposes only, and users bear full responsibility for their reliance on it. The Cyber Express assumes no liability for the accuracy or consequences of using this information.

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Comments 1

  1. Crystal Jackson says:
    2 months ago

    My husband is a P&D driver here in Fort Worth TX and he has been out of work since 10/4/23 due to the cyber attack, so no…it is not “business as usual”. Are they gong to pay their drivers?? We live paycheck to paycheck and depend on his salary. Estes needs to do the right thing and pay their drivers that they are so dedicated to!!!!

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