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RingGo, ParkMobile Owner EasyPark Suffers Massive Data Breach, User Data Compromised

Customer names, phone numbers, addresses, email addresses, and credit card numbers have been leaked in the data breach.

Editorial by Editorial
December 27, 2023
in Data Breach News, Firewall Daily
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In an unsettling cybersecurity development, the business operations of the European parking app company EasyPark have been impacted by a data breach. Law enforcement authorities have been informed of the EasyPark data breach and a thorough investigation is underway.

The business has notified multiple regulatory bodies of the cyberattack, including the Swiss data regulator, the Information Commissioner’s Office in Switzerland, the Information Commissioner’s Office in Sweden, and the EU’s privacy regulator.

EasyPark Data Breach Explained

The information of thousands of EasyPark Group clients in Europe has been stolen due to the data breach. The largest parking app operator in Europe, EasyPark Group, which also owns RingGo and ParkMobile, found the vulnerability on December 10th, 2023, and notified the impacted consumers immediately.

A press release from the company stated, “On December 10, 2023, we discovered we were the victim of a cyber attack. The attack resulted in a breach of non-sensitive customer data.”

The release of the latest EasyPark data breach notice also clarified that the customers don’t need to take any “specific actions” and just be “mindful of phishing attempts. The notice continued, “After we discovered we were the victim of a cyberattack, we have continuously been informing affected customers.

This has been done through our app with a link to our website. We continue to contact customers who have not opened the app, either via push notifications, email, or text. If you want to know if you are affected, please open the app.”

What details were exposed in the EasyPark Data Breach?

No parking data regarding the customers’ location, details of vehicle registration, or other data like the parking sessions has been exposed in the EasyPark data breach. The company has also stated that, “the incident did not result in unauthorized parking transactions.”

Customer information, including names, phone numbers, addresses, email addresses, and credit card numbers, was purportedly stolen in the EasyPark data breach due to a cyberattack. The organization stated that although “a few digits of IBAN or credit card numbers” were compromised, no combination could be utilized to make payments. It also advised consumers to be wary of phishing scams.

With more than 5 million downloads on the Google Play Store and an estimated user base of 17 million, RingGo is still a popular parking app even after the data breach. Using cellphones to effortlessly pay for parking is made possible by the app; this is a trend that has gained traction as councils throughout the UK are switching from traditional pay-as-you-go cash machines to mobile payment options like RingGo, PayByPhone, and MiPermit. EasyPark Group pledged to keep up its diligent efforts to win back the trust of its people and expressed regret over the EasyPark data breach.

The latest EasyPark data breach serves as a reminder of the growing global threat to parking businesses and customers from data security breaches. It continuously puts users’ privacy and security at risk because they are forced to integrate their financial information and personal details with these platforms.

Media Disclaimer: This report is based on internal and external research obtained through various means. The information provided is for reference purposes only, and users bear full responsibility for their reliance on it. The Cyber Express assumes no liability for the accuracy or consequences of using this information.

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