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Ascension Makes Progress in Restoring Systems After Cyberattack, Patients to See Improved Wait Times

Officials have successfully restored EHR access in Florida, Alabama, Tennessee, Maryland, Central Texas (Ascension Seton and Dell Children's hospitals), and Oklahoma markets.

Samiksha Jain by Samiksha Jain
June 11, 2024
in Cyber News, Data Breach News, Firewall Daily
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Ascension Via Christi
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A month after a cyberattack on Ascension, one of the largest nonprofit healthcare systems in the United States, continues to work expeditiously with industry cybersecurity experts to safely restore systems across its network. Ascension Via Christi has announced an update regarding the Ascension cyberattack that it expects to improve efficiencies and reduce wait times for patients.

“Please know our hospitals and facilities remain open and are providing patient care. Ascension continues to make progress in our efforts to safely restore systems across our network. Restoring our Electronic Health Record (EHR) system remains a top priority,” stated an official Ascension announcement.

Ascension cyberattack: What All Have Restored?

According to the latest update on the Ascension cyberattack, officials have successfully restored EHR access in Florida, Alabama, Tennessee, Maryland, Central Texas (Ascension Seton and Dell Children’s hospitals), and Oklahoma markets.

Ascension Via Christi further informed that its hospitals, including St. Francis and St. Joseph hospitals, and Ascension Medical Group clinics in Wichita, have restored the primary technology used for electronic patient documentation in care settings.

“This will allow most hospital departments, physician offices, and clinics to use electronic documentation and charting. Patients should see improved efficiencies and shorter wait times. Our team continues to work tirelessly to restore other ancillary technology systems,” Ascension Via Christi explained on its website, providing cybersecurity updates for its Kansas facilities.

Ascension cyberattack
Source: Ascension Via Christi Website

The update for Ascension Via Christi St. Francis followed a national update from Ascension, which reported continued progress in restoring systems across its network. The company aims to have systems fully restored across its ministry by Friday, June 14.

Ascension cyberattack: What Happened?

On May 10, The Cyber Express reported that Ascension faced disruptions in clinical operations due to a cyberattack that prompted the organization to take some of its systems offline.

Operating in 19 states and the District of Columbia, Ascension oversees 140 hospitals and 40 senior care facilities. It also boasts a significant workforce of 8,500 providers, 35,000 affiliated providers, and 134,000 associates. In 2023, Ascension’s total revenue amounted to $28.3 billion.

Given its substantial revenue and widespread operations, the impact of this cyberattack was significant. The organization detected unusual activity on select technology network systems, prompting an immediate response, investigation initiation, and activation of remediation efforts. Consequently, access to certain systems has been interrupted during the ongoing investigation process.

Due to the massive cyberattack, Ascension advised its business partners to temporarily sever connections to its systems as a precautionary measure and stated it would notify partners when it is safe to reconnect. The cyberattack on Ascension disrupted clinical operations, prompting an investigation into the extent and duration of the disruption.

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