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Coop Admits to Cyberattack Nightmare: Värmland Stores’ Checkout Systems Crippled

Coop shared that a company they work with got hit by a digital attack, making their checkout systems stop working.

Samiksha Jain by Samiksha Jain
January 3, 2024
in Firewall Daily, Ransomware News
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Imagine your local supermarket turning into a digital horror scene. Well, that’s what’s happening in Värmland county, where Coop, a big supermarket chain in Sweden, is facing a nasty cyberattack.

The magnitude of the Coop cyberattack is so severe that the supermarket giant’s payment checkouts have been rendered useless, throwing the entire store into a state of disarray.

Coop shared that a company they work with got hit by a digital attack, making their checkout systems stop working.

Coop Cyberattack Details

Coop Sweden, covering about 20% of the grocery market, said sorry for the situation and promised to fix things quickly. Coop runs lots of grocery stores owned by the people in Sweden, and Coop Värmland is owned by around 300,000 folks in that county, running 44 big supermarkets and 15 smaller ones.

Adding to the mystery, in December, a group known as Cactus claimed responsibility for the ransomware attack on Coop. Despite this revelation, the Cactus group has not disclosed the extent of the data they accessed or the amount of money they are demanding. Notably, this cybercriminal group has a history of targeting significant entities, including a major real estate company named Americold.

Meanwhile, Coop Sweden has chosen to remain silent regarding the hacker’s identity and the details of the hacking method employed. The shroud of secrecy surrounding these aspects deepens the intrigue surrounding the cyberattack on Coop.

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The cyberattack started on December 22, 2023, as per the Local news, and it made it impossible for Coop Värmland stores to accept card payments. Even with this problem, the stores stayed open, and Coop tried to comfort customers through a temporary website page.

The Coop Värmland website still has a temporary page, telling everyone about the cyberattack but assuring them that their stores are open. Coop is asking customers to contact their nearby store through Facebook if they have any questions or need help. The webpage also gives other ways to reach them for specific orders or questions about their rewards program.

“We have been exposed to a cyberattack, which means, among other things, limited accessibility via e-mail and phone to us in Coop Värmland and our 44 Coop stores, 15 Pekås and two MaxiMat, but you can still get in touch with us,” reads Coop Website.

Coop Cyberattack

Coop shared that they got experts involved as soon as they found out about the cyberattack, working hard to fix the problems.

History Repeats: Coop’s Ransomware Woes

This isn’t the first time Coop has dealt with ransomware. In 2021, they had to close almost 800 stores all over the country because of a big ransomware attack on a company called Kaseya.

As Coop fights to regain control and restore confidence, the shadows of cyber threats loom large, serving as a  reminder of the vulnerability that even industry titans face in the evolving landscape of digital warfare.

Media Disclaimer: This report is based on internal and external research obtained through various means. The information provided is for reference purposes only, and users bear full responsibility for their reliance on it. The Cyber Express assumes no liability for the accuracy or consequences of using this information.

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